Getting Started in 3 Easy Steps

STEP 1: ACTIVATE YOUR MASON ACCOUNTS

Mason Username and Password

You will need your Mason username (NetID) and password to take online courses at Mason. Use Patriot Pass to activate your NetID or reset a password. Your Patriot Pass username and password will be your log-in for Blackboard, University Libraries, MasonLive, myMason, Patriot Web, and more.

MasonLive (Student Email)

Follow these instructions to set up your MasonLive email account. Students are responsible for the content sent to their university email account, so be sure to activate your account and check it regularly. Faculty will only communicate with you through your MasonLive account.

Technical Support

Technical Support is available to answer questions or assist in activating your account. To request IT support, email mason@support.edu.help.

STEP 2: SET UP YOUR COMPUTER FOR ONLINE LEARNING

Getting Started with Blackboard

How do I access my Blackboard courses?

All Blackboard courses are now available in the myMason Portal. After logging in, you will click on the Courses Tab at the top right. A Course List will display.” Click on a course link to open it.

Where can I find help on using Blackboard at Mason?

Visit the Courses Support website.

What Blackboard Training and Technology Support is available?

Software

STEP 3: GET FAMILIAR WITH IT SECURITY AT MASON

Antivirus Software License

Protect your computer from viruses by downloading the latest free version of antivirus software. Set it to update virus definitions daily.

IT Security Office

The IT Security Office provides information, current tools, and guidelines to keep your computer secure.

Responsible Use of Computing

All users of Mason’s computing resources must abide by the Responsible Use of Computing Policy.

Need to learn more?

Have questions about online learning, enrollment, or degree programs?

Request Info