FAQs
Frequently Asked Questions
These frequently asked questions provide information about the Mason Online learning experience at George Mason University. Learn more about online courses, course delivery methods, technology requirements, exams, student support services, academic resources, tuition, and what to expect as an online student. Whether you are considering an online degree, certificate, or individual course, these answers can help you better understand how online learning works at George Mason and prepare for success in your studies.
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General Questions
What are the benefits to taking online course at George Mason University?
Online courses at George Mason University provide the same academic quality and instruction as on-campus courses while offering greater flexibility. Mason Online courses are ideal for working professionals, military-connected students, commuters, and students balancing family or personal responsibilities. Students can complete coursework from anywhere while earning credit toward a George Mason degree or certificate.
Are all Mason courses available online?
No, not all George Mason University courses are available online. Academic departments determine which courses are offered through Mason Online each semester, so online course availability changes from term to term. Students can review the current online course schedule to see which classes are available.
How are online courses delivered?
George Mason University offers both fully online and hybrid courses to provide flexibility for students with different learning needs and schedules.
Fully online courses deliver 100% of scheduled class instruction online, while hybrid courses deliver 51% to 99% of instruction online and include some required face-to-face activities. Depending on the course, certain components such as orientations, labs, exams, clinical experiences, or other academic requirements may still require students to attend in person.
Mason Online courses may also be offered in one of two instructional formats:
- Synchronous courses require students to participate in live online class sessions at scheduled times.
- Asynchronous courses allow students to access course materials and complete coursework on their own schedule, although assignments, discussions, quizzes, and exams still have established deadlines.
Students should review the course schedule and syllabus carefully to understand the course delivery method, participation requirements, and any required meeting times before the semester begins.
Are online courses self-paced?
Most online courses at George Mason University are not fully self-paced. While many Mason Online courses are asynchronous and allow students to access course materials when it is convenient for them, instructors establish deadlines for assignments, discussions, quizzes, and exams. Students should expect regular weekly or biweekly coursework requirements.
Will I need to purchase textbooks for online courses?
Most George Mason University online courses require textbooks, digital course materials, or other learning resources. After registering for a course, students can view required materials through the university bookstore‘s course materials website and purchase them from the bookstore or another vendor of their choice.
Students should obtain all required course materials before classes begin to ensure they are prepared for coursework from the first day of the semester. International students should allow additional time for shipping and confirm that their preferred vendor can deliver materials to their location. Course-specific textbook and material requirements are typically listed in the course syllabus or the bookstore’s course lookup system.
How many students are in an online class?
Online class sizes at George Mason University vary by course, program, and academic level. Undergraduate and graduate courses may have different enrollment limits. Students can review the Schedule of Classes in Patriot Web for the most current class size and registration information.
Can international students take online courses?
Yes, international students at George Mason University may take online courses, but federal immigration regulations place limits on the number of fully online credits that can count toward full-time enrollment requirements for students on F-1 visas.
In general, undergraduate international students may be eligible to count up to 3 credits of fully online coursework toward a full-time schedule, while graduate international students may also be eligible to count up to 3 credits of fully online coursework toward their enrollment requirements. As a result, many international students combine on-campus and online courses each semester.
These restrictions typically apply only to fully online courses. Hybrid courses, which deliver 51% to 99% of instruction online and include an in-person component, are generally not subject to the same limitations.
Because immigration regulations can change, international students should consult the Office of International Programs and Services (OIPS) before registering for online courses to ensure they remain compliant with visa requirements.
Who teaches online courses?
Online courses at George Mason University are taught by the same faculty members who teach on-campus courses. Mason Online students receive instruction from George Mason faculty and learn the same academic content as students taking traditional face-to-face classes.
Will my diploma say Mason Online?
No. Students who complete an online degree through Mason Online receive the same George Mason University diploma as on-campus students. The diploma does not indicate whether coursework was completed online or in person.
Cost
How much do online courses cost?
The cost of online courses at George Mason University is generally the same as the cost of comparable on-campus courses. Tuition is charged on a per-credit-hour basis, and students may be responsible for additional university fees based on their enrollment, program, and student status.
Some online courses and programs may include a Distance Education Fee, which helps support the technology, software, instructional design, and student support services that contribute to a high-quality online learning experience through Mason Online. Other fees, such as late registration, late payment, returned payment, and new student fees, may also apply when applicable.
Because tuition rates and fees can vary by residency status, academic level, and program, students should review the most current information on the Student Accounts website for tuition rates, fees, and billing details.
Is Financial Aid available for online students?
Financial aid may be available for students enrolled in eligible Mason Online programs. George Mason University online students can apply for federal student aid, scholarships, loans, and other funding opportunities, depending on program eligibility and enrollment status. Students should consult the Office of Student Financial Aid for current requirements and options.
See our Financial Aid page for steps in the federal student aid process. For more information on loans, scholarships, fellowships, and other types of financial aid, contact the Office of Student Financial Aid.
Registration
Where can I find course descriptions and program requirements?
Students can find detailed course descriptions, degree requirements, academic policies, and program information in the George Mason University Catalog. The online catalog provides comprehensive information about undergraduate and graduate programs, certificates, course prerequisites, and graduation requirements.
Students should also visit their academic program’s website for additional information about admissions requirements, curriculum plans, advising resources, and program-specific opportunities. For the most current course and program information, refer to the George Mason University Catalog and your academic department’s website.
How do I register for an online course?
To register for an online course at George Mason University, students must first apply for admission and be accepted to the university. Once admitted, students can use Patriot Web to register for online classes, manage schedules, view grades, access financial aid information, and complete other enrollment activities.
Patriot Web is a self-service site where students can:
- Check registration status
- Register for, change, or drop classes
- Display class schedule
- View grades or unofficial transcripts
- Order official transcripts
- View account summaries or financial aid information
See our Register for Classes page for more information.
Can I use online courses for programs at other schools?
George Mason University does not make the determination if a course is transferable to another school. Acceptance of transfer credit is determined by the receiving school, so you should check with the receiving school.
Is an online degree from George Mason University respected by employers?
George Mason University online degrees are the same accredited degrees earned by students attending on campus. Because the diploma does not indicate the learning format, employers evaluate the degree the same way they evaluate any other George Mason credential.
Can I work full-time while earning an online degree?
Many Mason Online students work full-time while completing their degree. Online courses offer flexible access to course materials, but students should still expect to meet assignment deadlines and dedicate sufficient time each week to coursework.
How many hours per week should I expect to spend in an online course?
Students should plan to spend approximately 8 to 12 hours per week on a typical three-credit online course at George Mason University. Time commitments vary based on course difficulty, reading requirements, projects, and individual study habits.
Are online classes at George Mason asynchronous or live?
George Mason University offers both asynchronous and synchronous online courses. Asynchronous courses allow students to complete work on their own schedule, while synchronous courses require participation in scheduled online class meetings.
Course Access
What technology is required?
Students taking Mason Online courses need a George Mason University username and password, access to their university email account, a reliable internet connection, and a computer that meets the university’s technical requirements.
Some courses may require additional software or equipment that will be listed in the course syllabus. See our What Technologies Do I Need page. Also, check your course syllabus or contact your instructor before your class starts.
What email account do George Mason University students use?
George Mason University students receive an official Microsoft 365 email account, which serves as the university’s primary communication channel. Important information from George Mason University, including registration updates, financial aid notifications, billing information, and course communications, is sent to this account. Students typically receive account activation instructions after admission and should regularly check their Microsoft 365 email to stay informed about university updates and academic requirements. Support resources and setup instructions are available through George Mason University’s IT Services website.
How do I access my online course?
The Canvas Dashboard is the main homepage for George Mason University students and displays current courses and any courses you have marked as favorites. Courses that have not yet started, as well as past courses, may not appear on the Dashboard. To view all available courses, log in to Canvas and select Courses > All Courses. The All Courses page displays your current, upcoming, and previous George Mason University courses.
What if my course is not listed in my course list?
Please verify in Patriot Web that you are enrolled in the course. Faculty should also check Patriot Web to ensure they are assigned to the course. If you are listed, but still do not see your course(s) contact wait at least 24 hours after you have added the course – then [email protected]. Include your G Number and the information for the course you are seeking.
Course Expectations
How can I be successful in an online course?
Success in Mason Online courses starts with preparation, time management, and active engagement. Online learning offers flexibility, but students are expected to participate regularly, meet deadlines, and take responsibility for their learning. For additional guidance, visit the Strategies for Online Learning Success page.
To succeed in an online course at George Mason University, students should:
- Set aside adequate time each week to prepare for and participate in coursework.
- Develop basic technical skills and become comfortable using online learning tools.
- Have access to a dependable computer and a reliable internet connection.
- Approach online learning with an open mind and a willingness to learn.
- Communicate regularly with instructors and collaborate with classmates when appropriate.
- Be self-motivated and able to work independently while staying on schedule.
These skills help students make the most of the flexible and engaging learning opportunities available through Mason Online.
How much time should I expect to spend on an online course?
Students taking Mason Online courses should plan to log in to Canvas at least four days per week to stay current with course announcements, assignments, and discussions. Most George Mason University online courses require approximately 8 to 12 hours of work per week for each course, including reading, participating in discussions, completing assignments and group projects, and taking quizzes or exams.
If a course is offered in a synchronous format, students must also attend scheduled online class sessions. New online learners should plan for additional time during the first few weeks of the semester as they become familiar with the course structure, technology, and online learning environment.
Do I need to log in to my online course at a specific time?
How do I contact my instructor?
Instructors at George Mason University typically provide their contact information in the course syllabus, through Canvas, or via their George Mason email account. Most instructors also offer office hours, which may be held online, on campus, or in a hybrid format. Students should review the course syllabus at the beginning of the semester for the instructor’s preferred contact methods, office hour schedule, and expected response times.
How do students participate in an online class?
Students in Mason Online courses participate in a variety of ways, depending on the course design and learning objectives. Most George Mason University online courses include activities such as discussion boards, group projects, quizzes, assignments, blogs, and virtual collaboration with classmates and instructors. Some courses may also include live online class sessions. Students should review the course syllabus and Canvas course site for specific participation requirements and expectations.
Is there group work in online courses?
Yes. Many Mason Online courses at George Mason University include opportunities for student collaboration. Most online courses require participation in discussion boards, where students engage in meaningful conversations with classmates and instructors. Some courses also include group assignments, projects, presentations, or peer-review activities that are completed using online collaboration tools. Specific participation and group work requirements vary by course and are outlined in the course syllabus.
How are tests and exams administered in online courses?
Tests and exams in Mason Online courses are typically completed online through Canvas using your computer. Depending on the course and instructor, assessments may include timed exams, quizzes, essays, research papers, presentations, or final projects. Some courses may require exams to be taken in person on campus or through an approved online or in-person proctoring service.
Students should review the course syllabus carefully to understand testing requirements, deadlines, and any proctoring expectations. If you have questions about exams or assessments, contact your instructor directly.
All assignments, quizzes, and exams completed in George Mason University courses are subject to the university’s Academic Standards and Honor Code. By submitting coursework or completing an exam, students affirm their commitment to academic integrity and responsible participation in the learning process.
Resources & Support
What should I do if I experience technical problems while taking an online course?
If you experience technical issues while participating in a Mason Online course, George Mason University Information Technology Services (ITS) provides technical support to help students resolve problems related to university systems, accounts, and online learning tools. Students can also check the university’s Alerts and Outages page for information about known service disruptions, system maintenance, and technology issues that may affect access to online courses or university services.
If a technical issue impacts your ability to complete coursework, contact your instructor as soon as possible and document the problem, including any error messages or screenshots.
Do online students have access to library resources?
Yes. George Mason University online students have the same access to many library resources as on-campus students. Through University Libraries, students can access electronic journals, research databases, e-books, streaming media, and other academic resources remotely from anywhere with an internet connection. Librarians are also available to assist students through online chat, email, phone, and virtual research consultations.
For information about distance learning services, research support, and online library resources available to Mason Online students, visit the Library page.
Do online students have access to academic advisors?
Yes. George Mason University provides academic advising services to both online and on-campus students. Whether you have declared a major, are exploring academic options, need help selecting courses, or are considering changing programs, advisors are available to help you navigate your academic journey.
Students can receive guidance on degree requirements, course planning, academic policies, transfer credits, and university resources. The Center for Academic Advising, Retention, and Transitions supports students across a variety of academic and enrollment needs, and additional advising may be available through individual academic programs.
For more information about advising resources available to Mason Online students, visit the Advising Services page.